Super Suck Liquid Waste Removal


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0400 622 292

 

Melbourne Septic Pumping & Liquid Waste Removal

 

            

03 9761 6180
1300 132 731

Email:  sales@supersafehire.com.au

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Septic Tank Pumping and Treatment Plant Pumping

 

What to do when you require your septic system to be pumped:

Step 1:  Locate your tank and lid.

Step 2:  Contact Super Suck Liquid Waste Removals on 1300 132 731 to arrange a service call.

Step 3:  Advise the Super Suck Liquid Waste Removal customer service team of the type of septic system you have and size of your tank (1800litre, 3000litre or other).  If you have more than one tank, please advise which tank you would like pumped.

Step 4:  Advise the Super Suck Liquid Waste Removal customer service team of the access for our trucks. Septic tankers are large in size and require room to manoeuvre. If you have any truck access issues, please explain this to our customer service team.

Step 5:  Make sure the pit lid or opening to tank is exposed and accessible.
 

  • The most efficient way to maintain your septic system and treatment plant is to have your tanks cleaned out bi-annually.  It is regulation in most councilís to have your septic system pumped and serviced every 2 to 3 years.  Failure to comply with servicing may result in a fine.  It is recommend that you contact your local council and get a copy of their policy on septic tank and treatment plant systems.
     

  • Common problems with poorly maintained septic systems are generally from the irrigation lines.  This is caused when the irrigation line have become blocked.  Blocked irrigation lines may result in your system backing up and waste water discharging straight onto the ground.
     

  • By pumping your septic system and maintaining clean irrigation lines, you increase the efficiency of your septic system. Regular cleaning will also minimise effluent runoff into our water ways and prevent environmental pollution and damage.


IMPORTANT INFORMATION

  • Do not leave your pit lid open, animals and children can fall into open systems and drown.  Leave lids closed and we will open exposed lids when we are onsite.
     

  • If the pit lids are not exposed when our service team arrive, you may be charged a wasted call out fee or incur additional labour costs if our service team have to locate or dig up the tank lid.
     

  • Trucks must be able to get within 25 metres of the septic system.  If your system is further away than 25 metres, please advise our customer service team as additional costs may apply and the truck may require additional equipment to complete the service to your tank.
     

  • If you have step access onto your site or your site is muddy and bogie, please advise our customer service team. Sites that are not accessible by our trucks on arrival may incur a wasted call out charge.
     

  • Some septic systems may require some additional water to assist with the cleaning of your tank. If you do not have water available on site or you have tank water and you do not want us to use it, please advise our customer service team so other arrangements can be made.  
     

  • If you have a muddy site, you as the hirer will be responsible for any dirt on the road or driveway.  Super Suck Liquid Waste Removal will not be responsible for the clean up.  You will liable for any towing costs if our trucks get bogged due to poor ground conditions.
     

  • When manoeuvring trucks on site, our drivers have blind spots where they cannot see small objects. Keep all children and animal inside and away from our trucks at all times while our team is on site.
     

  • It takes about 20 to 30 minutes to pump out the average tank system.
     

  • It is the hirers responsibility to show our service team which tank you would like pumped.
     

  • Please read important Terms and Conditions prior to any servicing.


Melbourne Head Office:  34-36 Gatwick Road, Bayswater, Victoria, 3153

Office Phone: (03) 9761 6180     Free Call 1300 132 731

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