0400 622 292
Melbourne Septic Pumping & Liquid Waste Removal
03 9761 6180
1300 132 731
Septic Tank Pumping and
Treatment Plant Pumping
What to do when you require
your septic system to be pumped:
1: Locate your tank
2: Contact Super Suck Liquid Waste Removals on
1300 132 731 to arrange a service call.
3: Advise the Super
Suck Liquid Waste Removal customer service team of the type
of septic system you have and size of your tank (1800litre,
3000litre or other). If you have more than one tank, please
advise which tank you would like pumped.
4: Advise the Super Suck Liquid Waste Removal
customer service team of the access for our trucks. Septic
tankers are large in size and require room to manoeuvre. If
you have any truck access issues, please explain this to our
customer service team.
5: Make sure the
pit lid or opening to tank is exposed and accessible.
The most efficient way
to maintain your septic system and treatment plant
is to have your tanks cleaned out bi-annually. It
is regulation in most councilís to have your septic
system pumped and serviced every 2 to 3 years.
Failure to comply with servicing may result in a
fine. It is recommend that you contact your local
council and get a copy of their policy on septic
tank and treatment plant systems.
Common problems with
poorly maintained septic systems are generally from
the irrigation lines. This is caused when the
irrigation line have become blocked. Blocked
irrigation lines may result in your system backing
up and waste water discharging straight onto the
By pumping your septic
system and maintaining clean irrigation lines, you
increase the efficiency of your septic system.
Regular cleaning will also minimise effluent runoff
into our water ways and prevent environmental
pollution and damage.
Do not leave
your pit lid open, animals and children can fall into
open systems and drown. Leave lids closed and we will
open exposed lids when we are onsite.
If the pit
lids are not exposed when our service team arrive, you
may be charged a wasted call out fee or incur additional
labour costs if our service team have to locate or dig
up the tank lid.
be able to get within 25 metres of the septic system.
If your system is further away than 25 metres, please
advise our customer service team as additional costs may
apply and the truck may require additional equipment to
complete the service to your tank.
If you have step access
onto your site or your site is muddy and bogie, please
advise our customer service team. Sites that are not
accessible by our trucks on arrival may incur a wasted
call out charge.
Some septic systems may
require some additional water to assist with the
cleaning of your tank. If you do not have water
available on site or you have tank water and you do not
want us to use it, please advise our customer service
team so other arrangements can be made.
If you have a muddy site,
you as the hirer will be responsible for any dirt on the
road or driveway. Super Suck Liquid Waste Removal
will not be responsible for the clean up. You will
liable for any towing costs if our trucks get bogged due
to poor ground conditions.
When manoeuvring trucks on
site, our drivers have blind spots where they cannot see
small objects. Keep all children and animal inside and
away from our trucks at all times while our team is on
It takes about 20 to 30
minutes to pump out the average tank system.
It is the hirers
responsibility to show our service team which tank you
would like pumped.
Terms and Conditions prior to any servicing.
Melbourne Head Office: 34-36 Gatwick
Road, Bayswater, Victoria, 3153
Phone: (03) 9761 6180 Free Call 1300 132 731
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